Terms and Conditions

Having clear, current, relevant, terms & conditions is part of the ‘belt & braces’ set along with your credit policy.

These are the way in which you clearly communicate the responsibilities & expectations set out in your credit policy so that your clients know what to expect & there are no surprises.

If you answer yes to any of the following questions, you need to get them in place as soon as possible.

• Are you running your business without formal Ts & Cs?
• Are you worried your Ts & Cs are out of date?
• Are you concerned your Ts & Cs don’t go far enough?

Terms & conditions are important. In fact, we can’t stress how important they are, not only for your business but for your clients & your suppliers. Terms & conditions set out clear responsibilities for you & for your clients, so there can be no misunderstanding or unpleasant surprises.

How can Confident Cashflow help me with my Ts & Cs?

We start by talking to you about your business, what you do & who you want to work with. We talk to you about your risk tolerance, & about how & when you want to be paid.

Once this research is complete, we create a set of terms & conditions which are perfectly suited to your business.

Every business is different & so our service ranges from

Simply looking at your terms & conditions & advising whether they are comprehensive or whether they need changing
Revising your current terms & conditions to bring them up-to-date
If you have no terms & conditions, we can write them from scratch.

What our clients say

Nicki at Confident Cashflow is a true expert in crafting comprehensive terms and conditions for a wide range of services and contracts. Her keen eye for detail and meticulous approach ensure that every aspect is covered, leaving you with the utmost confidence that you're in safe hands. Nicki's expertise extends to anticipating and protecting against a variety of situations you might not have even considered, but which make perfect sense once you're aware of them. We are so impressed with her work that we wouldn't go anywhere else for our terms and conditions in the future.

Damon McNally - R & L Bailey
I asked Nicki Kinton of Confident Cashflow to help me create a comprehensive Terms and Conditions document for my business, and I couldn't be happier with the result.

Nicki began by reviewing my existing T&Cs, which had been generated using AI. She quickly identified the gaps, putting together a clear, bullet-pointed list of all the necessary additions and tweaks.

From there, we had a discovery call where she asked detailed and thoughtful questions about my services, processes, and goals for the future—especially around payment terms.

What really impressed me was how thorough and experienced Nicki was. Her background working with graphic designers meant she asked questions and made suggestions I hadn't even considered. It gave me total peace of mind that I was working with someone who truly understood my industry.

The final document was a total transformation—from a bare-boned 2-page file to a professional 10-page Terms and Conditions document tailored specifically to my business and services. I now feel confident sharing it with clients, knowing the legalities are solid and relevant.

I would highly recommend Nicki to anyone looking to update their T&Cs.

Thank you so much, Nicki!

Laurie Kyle - Giddy Octopus
"Nicki had been recommended for Terms & Conditions by many people & as ours needed rewriting I contacted Nicki for help.

Our old document had been cobbled together from online templates & difficult clients & was not fit for purpose.

Nicki asked questions that I didn't even know I needed to answer & wrote a whole new set of T&Cs for my website business that I now feel confident covers both us & our clients.

I would highly recommend Nicki for her fantastic knowledge & service."

Holly - Web Designer
"Having had a number of bad experiences with customers quibbling over invoices etc I knew it was time I had some solid T's & C's written. A business owner local to me recommended Nicki's services to me. I was not disappointed. Nicki's professional & friendly manner enabled her to quickly get a grasp of my business & what was required in 'legal speak' for the T's & C's. With no fuss or complications she put together just what was needed & at a reasonable price. I can now move ahead with confidence in my business knowing I am protected by professionally written T's & C's. Thank you Nicki."

Matt - Electrical Contractor