cash flowing out of a jar

Four simple ways to manage and improve your cash flow

Is your bank balance keeping you awake at night? You should know you’re not alone! A 2017 study from Barclaycard showed that a whopping 63% of SME decision makers worry about their business’ cash flow. That’s a lot of sleepless people. Cash is king in any business. We hear this expression over and over again […]

Credit Controllers Are Not Rottweilers

What qualities does a good credit controller need?

Some people in my sphere hold the opinion that I must be barking mad to work in the area of financial services that I do. Or even in financial services at all. In fairness it’s an apt description given that credit controllers are often referred to as Rottweilers! Yet, stepping away from the association with […]

Credit Control Call

Is the Credit Control Call Dead?

Over the last few months I’ve spoken to many business owners. Time and again I’ve encountered in them a crippling dislike of calling clients and chasing for payment. They’ll email the reluctant payer until the cows come home yet do all they can to avoid picking up the phone and speaking to them! Which leads […]