cash flowing out of a jar

Four simple ways to manage and improve your cash flow

Is your bank balance keeping you awake at night? You should know you’re not alone! A 2017 study from Barclaycard showed that a whopping 63% of SME decision makers worry about their business’ cash flow. That’s a lot of sleepless people. Cash is king in any business. We hear this expression over and over again […]

Credit Controllers Are Not Rottweilers

What qualities does a good credit controller need?

Some people in my sphere hold the opinion that I must be barking mad to work in the area of financial services that I do. Or even in financial services at all. In fairness it’s an apt description given that credit controllers are often referred to as Rottweilers! Yet, stepping away from the association with […]


Get your invoices right and get paid faster

Invoicing is a critical part of any business’s processes. Without invoices your customers won’t know how much and when they need to pay you. And without any money coming in, your business won’t survive for long! Being a small business owner often means too much to do and too little time. Yet it’s worth making […]

Credit Control Call

Is the Credit Control Call Dead?

Over the last few months I’ve spoken to many business owners. Time and again I’ve encountered in them a crippling dislike of calling clients and chasing for payment. They’ll email the reluctant payer until the cows come home yet do all they can to avoid picking up the phone and speaking to them! Which leads […]

Six strategies to avoid crippled Christmas cash flow

The Christmas period is almost upon us. It’s a time to be merry and dispense peace and goodwill to all men! It’s also, as this business report article on how Christmas can cripple cash flow, points out, one of the most dangerous times of the year to experience cashflow problems. How peaceful will you be […]

Are you selling your stuff or giving it away?

Someone wants to buy your stuff… yippee! A cause for celebration for sure. What do you do next? You give them your stuff and then wait for them to pay you. Unless of course you’re a business who takes cash with an order. In which case there’s no need to read any further! Trusting to […]

Pay Your Invoices on Time

Why you should pay your Invoices on time

First and foremost, it’s unethical to pay invoices late. That aside, you don’t want your customers to be late in paying so why would you expect someone else to put up with it from you? There’s nothing illegal about late payment. But ask yourself this: is it moral? Ethical considerations aside there are in fact […]


It’s a Question of Trust

I’ve had a very busy first month learning how to run a business and networking with some great people. It’s been lovely to meet lots of new people and hear about their businesses, and the stories behind them. One thing that has become very clear, from talking about what I do and why I do […]