Virtual Credit Manager

Have you ever wished for access to expert knowledge when you’ve got an all-important strategic decision to make? Or wanted someone to turn to when you’re uncertain about the risks associated with a particular course of action?

These are difficult questions to answer when your company is too small to justify having in-house credit management staff.

Have the best of both worlds

The good news is that you can have it all.

Our virtual credit manager service lets you have access to the expertise you need but without the associated staff costs.

How we can help

We will act as your qualified and experienced credit management adviser.

Or, if you do have your own internal credit management personnel we will provide support for them as and when they need it.

Different services for different needs

We appreciate that not everyone wants or needs the same level of support. So we have a two-tier approach to meet varying needs.

Advisory Service

Our advisory service offers you credit management advice over the phone, or by email, when you need it.

A great value, fixed monthly fee of £49 secures this flexible advice service. What’s more there’s no tie-in – you can cancel at any time.

This is an ideal service for you if all you need is someone to point you in the right direction from time-to-time.

With an active membership to the advisory service you receive a discount on our consultancy fees. So should a need arise for help with a specific project there’s less need to fear the cost than might otherwise be the case.

Bespoke Retained Service

Take up our bespoke retainer service for hands-on support whenever you need it. Support that sets you free to get on with doing that thing that you went into business for in the first place.

Every business has different needs. So we’ll give you a quote for a monthly fee based on the needs of your business. Made-to-measure rather than off-the-peg.

We’ll draw up an agreement for a twelve-month contract with a three-month notice period if you want to withdraw from it.

This service is for you if you’re a business who would like help with a range of everyday activities. Such things as:

• Due diligence on new and existing customers
• Chasing Payment of Invoices
• Continuous review processes as business evolves, you engage new clients and markets change

Engage us as your virtual credit manager for access to the relevant projects outlined in our consultancy service – reviewing and updating your terms for example. In addition, you get access to a credit management expert for assistance in your corporate decision making.

We offer support in many management decisions making areas:

• Reviewing new contracts
• Recruitment of collections and credit staff
• Negotiating credit insurance cover

We can also carry out regular reviews of key performance indicator (KPI) data for collection and dispute management. But we won’t leave it there. We’ll also create an action plan to generate improvements to prevent future occurrences.

Or do you see your needs as being best served on an ad-hoc, project basis? If that sounds like your business, check out our consultancy service. We’re confident you’ll find what you need there.

If you’ve any questions about anything don’t hesitate to get in touch.

Call us on 07900 834802 or send an email to and we’ll get right back to you.