Still waiting to get paid? We'll sort that

Here’s the scenario: you know you should be profitable. You’ve done the maths and your income should easily cover your expenses. And yet, you never seem to have enough cash.

You muddle through, dealing with late payments as best you can, and believing that how customers pay you is outside of your control. But without investigating and addressing the root causes, nothing really changes.

Many businesses become convinced that the problem is poorly paying customers. But actually, that’s the symptom.

The good news is that the real problem is within your control. It’s time to revisit how you set payment expectations and the processes that back them up.

Cash is so critical to the success of a business – even a highly profitable one – that investing in getting a handle on your credit management should be top of your agenda.

At Confident Cashflow, we work with businesses to review and strengthen 5 pillars which help you get paid faster, protect your cash flow, and keep client relationships strong. In turn, this strengthens your business and gives you confidence to invest and grow.

To find out more, book your FREE discovery call and we’ll show you exactly where the gaps are and what to do about them.

Two things that stop business owners from taking action.

Out of 6 million businesses in the UK, only 8,000 are classified as large businesses. That means you’re far more likely to be owed money by another small business than by a corporate giant.

You’re never too small to get this right. In fact, the earlier you build solid foundations, the easier it is to grow without cash flow holding you back.

Just because you can absorb late payment doesn’t mean you should have to. That money could be working for you – investing in growth, hiring that extra person, or simply giving you breathing room. Why leave it sitting in someone else’s account?

Getting paid just one day quicker adds real money to your bank account. For a £5 million business, that’s £13,000. For a £500k business, it’s £1,300. Whatever your turnover, it adds up fast.

From chasing invoices to preventing problems before they start, here’s how we help UK small businesses get paid.

Outsourced Credit Control – We handle the follow-up so you can focus on what you do best. Consistent, professional chasing that gets results and protects relationships, freeing up your time to grow your business.

Cash Flow Focus Sessions – One-hour calls to tackle specific challenges, or full-day sessions to map your entire process from enquiry to payment and identify exactly where the gaps are.

Terms & Conditions – Bespoke Ts & Cs drafted, reviewed, or updated to set clear expectations and protect your business – not generic templates.

Credit Control Training – Equip your team with the skills and confidence to have effective payment conversations.

Credit Reports – Check whether a prospective (or existing) client can afford what they’re wanting to buy, reducing your risk of non-payment before you start work.

Credit Policy – A documented policy that sets out your approach to credit management – often required by invoice finance and credit insurance providers.

5 Pillars Audit – A thorough review of everything from initial enquiry through to getting paid (and what happens if you don’t), with a detailed report and clear recommendations.

Implementation Support – Mentoring, accountability, and support to help you put recommendations into action and stay on track – guided implementation with someone keeping you focused and moving forward.

Ready to take action but not sure where to start? Book your free discovery call.